Information we collect
We collect personal information you provide when you contact us or book a consultation — such as your name, email, phone number, visa and study history, and any documents relevant to your matter. For migration and education services we may also collect sensitive information necessary to advise on your case.
How we use your information
We use your information to respond to your enquiry, provide migration and education advice, prepare and lodge applications on your instruction, and meet our professional and legal obligations as a registered migration agent and education consultant.
Disclosure
We may disclose your information to the Department of Home Affairs, assessing authorities, education providers and insurers as required to progress your matter, and to service providers who help us operate our business. We do not sell your personal information.
Security & access
We take reasonable steps to protect your information from misuse, loss and unauthorised access. You may request access to, or correction of, the personal information we hold about you by contacting us.
Contact us
For any privacy question or request, contact us on 07 3073 1524 or info@bydeducation.com.au.
This policy is a general template and should be reviewed by BYD’s legal adviser before publication. Last updated August 2026.