Based at Eight Mile Plains on Brisbane’s south side. Reach us by phone, online, or in person by appointment — call 07 3073 1524 to get started.
Tell us your situation — we’ll reply within one business day.
Call us on 07 3073 1524 or send your details through the contact form. We’ll arrange a time that works for you, in person at Eight Mile Plains or online.
We’re at Eight Mile Plains, right by the M1, which is central for Brisbane’s south side and an easy drive from the wider South-East Queensland region. If you’re further out or overseas, we run consultations by phone and video, so we’re effectively as near as your phone.
Yes. Plenty of our clients never come to the office, including people overseas and interstate. You get the same adviser and the same standard of advice online as you would in person.
We’ll confirm the current consultation fee when you book. Our approach to pricing, including fixed quotes for the work itself, is set out on the Fees & Pricing page. [current figure — confirmed at consultation]
Your passport, your current and previous visa details, and anything relevant such as a refusal letter, qualifications, or your partner’s details. If you’re unsure, bring what you have and we’ll sort out what matters.
That depends on our current bookings, but we aim to get back to you promptly after you make contact. If your matter has a deadline, like a refusal with a review time limit, tell us straight away and we’ll treat it as urgent.
Yes. Refusals and appeals are a core part of our work, and there are often strict deadlines to act. Contact us quickly so we can look at your options before any review period runs out.
Our office is open Monday to Friday, 9:30am to 5:00pm. Appointments outside these hours can sometimes be arranged, so just ask.
A quick call to work out whether we can help and how to proceed is part of getting started. We’ll always be clear about any fee before you’re charged, and you’ll have a fixed quote before any paid work begins.
